Returns & Refund Policy

XTEES.COM (TSHIRTS.IN) - Buyer Protection Policy:
We truly understand that any buyer trusts us solely and buys the product from our site.
Hence, we take responsibility for any dis-satisfaction arising there-off.


100% MONEY BACK GUARANTEE:
We have a 7 Days 100% No Questions Asked Money Back Guarantee.
If there is a genuine defect with our product, Just return it back to us within
7 days from the date of purchase in original packing condition.
We will refund you 100% of your invoice immediately.


CLAIM PROCESS:
Replacement / Refund queries has to be sent thro e-mail only.
You can e-mail us at shop@tee.is regarding your replacement / refund query.
Replacement / Refund queries cannot be placed thro telephone request.
You have to send the product back to us at your cost for a replacement / refund.
We don't have a reverse pick-up facility. 


PLS NOTE:
For payments made on-line : Refunds will be reversed back to your on-line payment mode.
For payments made thro COD : Refunds will be made only in the form of voucher.
Only the product cost will be refunded. Shipping charges cannot be refunded.


100% FREE REPLACEMENT POLICY:
We have a No Questions asked Free Replacement policy.
If there is a genuine defect with our product, , you can just claim an replacement
for the same. Just e-mail us and We will take care.


CUSTOMER CARE:
You can e-mail us at shop@tee.is regarding any queries.
Please quote your Order number for immediate follow-ups.
We respond to all queries during Monday - Friday 9.00 am to 6.00 pm


SIZE REPLACEMENT POLICY:
We have displayed our size chart on each and every page.
Mare sure of your size before u buy a product.
We can give replacement to only one t-shirt in a order in case of a size problem.
Custom t-shirts cannot be replaced in case of a size problem as they cannot be sold to anyone else.
Pls make sure of your t-shirt size when you place a custom t-shirt order.


NO REFUND / REPLACEMENT
We have a no refund / no replacement policy for
1) Ladies Tops 2) Kids Tees 3) Custom T-Shirts 4) LED T-Shirts 5) Rhinestone T-Shirts 6) Custom Mugs & all Custom made Products
All t-shirts of XXXL (48) size are custom made and cannot be replaced

T-Shirts & Sunglasses that are sold thro any offers / on any offer price / bought using discount coupons
We have a no refund / no replacement policy for all orders shipped out of India
We have a no refund / no replacement policy for  orders processed thro Top Priority delivery mode